Quiz 2:

I.                     True or False (T or F) – (10pt):

a.       Computer doesn’t need both hardware and software to run. F

b.       RAM is a permanent storage device. F

c.        Power supply and UPS have the same function. T

d.       Only USB port is used for mouse. F

e.        To do the document is crucial after completion of troubleshooting. T

II.                   Multiple Choice (10pt):

1.       What is the full word of BSoD?

a.       Black screen of Death

b.       Blade screen of Death

c.        Blue screen of Death

d.       Blur screen of Death

2.       When your computer is running very slow, what tool you use to monitor its process?

a.       Device manager

b.       Disk management

c.        Task Manager

d.       Even viewer

3.       When your OS is error, and you want to install you OS, but when you install you cannot see any hard disk. What should be the problem?

a.       HDD broken

b.       Sata or SCSCI device need driver

c.        Virus

d.       Connectivity error

4.       What is remote desktop use for?

a.       Remote control the whole system

b.       Remote support

c.        Remote from server to client

d.       No one correct

5.       Why do you need to update your OS?

a.       Scan virus

b.       Block spam

c.        Patch security hole

d.       Repair hard disk

III.                 Question & Answer – (70pt)

1.      Why do you learn “Computer Maintenance”?

2.      What are the 10 basic computer diagnostic?

3.      What is POST? Where it store (CMOS/BIOS)?

4.      What is preventive maintenance plan? Give some examples. (20pt)

5.      What do you consider when you want to buy a new computer?

6.      What is task manager, event viewer, control panel?